How many chickens can't walk?
Noah Fleming
February 12, 2025
How many chickens can't walk?
A poultry farm can follow every rule in the book—optimal feed, perfect lighting, spotless pens, temperature-controlled barns. But if half the chickens can’t walk, does any of that even matter?
Temple Grandin said it best: Count the chickens that can’t walk, first.
One critical metric can often tell you more about the real health of a business than a hundred surface-level KPIs.
If you’re a restaurant, you could look at average tip size—are customers rewarding great service?
SaaS companies: Forget churn for a second—look at logins or activity. Are customers actively using your product, or is it just another subscription they forgot to cancel?
Sales teams: Track referrals. Are clients introducing you to others, or treating you like a one-time transaction?
Most businesses drown in data but ignore the one truth that matters most.
So here’s your challenge: What’s your “can’t walk” metric?
The one number that, if you had nothing else, would tell you everything about your business health.
Figure it out—and start there.
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