A session that actually changes how your team thinks.
Keynotes, workshops, and executive sessions on how growing companies win, keep, and grow customers. No deck-reading. No motivational fluff. Content your people use the next day.
Book a 30-minute call →See Noah in the room.
Ninety seconds from past keynotes. Watch the room, not the slides.
Four ways to bring Noah to your event.
Keynotes
High-energy presentations for conferences and large audiences. 45 to 90 minutes.
Dynamic Sessions
Interactive working sessions where the audience participates. Not a lecture.
Workshops
Half-day or full-day deep dives with your leadership team.
Executive Roundtables
Small-group facilitated discussions for senior leaders.
Seven keynotes for companies that are already winning.
Every talk is customized to your industry and your audience. Every attendee can leave with a copy of Soul at Scale, out November 10.
Soul at Scale
AI will scale your attention or your absence. Your customers notice which.
- Humans-only zones: the moments AI should never touch
- The Trust-First AI Ladder for what to automate next
- How to run AI as radar, not autopilot
The Invisible Inefficiency
Your company is growing. It is also leaving performance on the table.
- Where friction hides inside a successful company
- Why leaders can't see it from the inside
- A map of the first three fixes to make
The 90-45 Rule
Your best customers are leaving quietly. Nobody has called them in 90 days.
- The rule: no client goes 90 days dark, top 10% never 45
- How to find the accounts drifting away right now
- Why every top account needs one owner, by name
Good Is Great
You are not the next Apple. You don't need to be.
- Why consistent good beats occasional excellence
- Org-wide standards every team can actually keep
- The fundamentals that crush better-funded competitors
The Ultimate Sales Process for Lifelong Customers
Your sales process may be the reason customers leave.
- How to close the gap between marketing, sales and service
- Retention standards built into every step
- Metrics and pay plans that reward the post-sale work
The Evergreen Philosophy
You're addicted to acquisition. Your best customers already buy from you.
- The 3 Cs of evergreen companies: Character, Community, Content
- Why current customers are your most valuable asset
- Who to nurture, and which customers to let go
The Customer Loyalty Loop
Repeat business without gimmicks, discounts or trick promotions.
- A science-based 4-step system for customer experience
- The Butler Secret and the Bentley Strategy
- The psychology behind why customers buy again
Event organizers who want more than a speaker.
- Industry conferences and associations
- Corporate sales kickoffs and leadership retreats
- CEO forums and executive peer groups
- Events across North America
- MacKay CEO Forums
- SXSW Interactive
- HubSpot Inbound
- Pepperdine University
- CSAE
- WPI
- MarketingProfs
- Subscription Site Summit
- Rhode Island College Chief Executives Club
- Specialized Information Publishers Association
Plus executive groups across North America.
Insights people use the next day.
“A lot of speakers have an agenda they present to the masses. Noah targets each of our businesses and looks for ways to figure out our pain points. That has so much more value than any other speaker or conference I've been to.”
“It inspired me with a really clear action plan. We're talking to Noah about bringing him back to meet our team in Montreal and Ottawa and get him inspiring all of them in the same way.”
He was able to explain complex concepts in a very simple way. He didn't have a PowerPoint and kept the attention of everyone in the room, CEOs of $5M+ companies. Everyone walked away with an actionable item that was easy to implement.
Noah brought up a topic that got me thinking deeply about how scaling impacts patient care. "Let them see in the halls what they read on the walls." It was a great prompt to teach our teams exactly how our lived practice should match the intentions behind our core values.
We wanted to give our members an equal dose of immediately useful information and the confidence to put it to use. Noah's closing keynote gave us all a number of strategies that we could begin using right away. I recommend him highly.
Noah ranks among the finest authorities we've had over the years in strategic customer service management. Noah's your guy to tap! I recommend him without reservation!
Your event deserves a session people remember.
Grab 30 minutes with Noah. Bring the audience, the date, and the format. You leave the call knowing if he is the right fit.
Book a 30-minute call →