Last week I was in Vancouver, BC speaking to CEOs of some of the largest and most successful Canadian companies.
When I asked these leaders to describe to me, how–if I was as an employee of one of their organizations–I could get my lunch expense reimbursed, I wasn't surprised that nearly every one of them could describe in great detail each specific step required for me to get paid.
But when I asked them to tell me about their sales process, or their ongoing engagement process, or their referral process, the answer wasn't as clear cut.
In this week's Tuesday Tidbit™ video I share the various – bare minimum – processes you need in place if you want to be a world-class company.
See the rest of this week's Tidbit in the video found here:
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