A $250 investment in a "luxury touch" for customers can create more...

A $250 investment in a "luxury touch" for customers can create more word-of-mouth marketing than a $25,000 ad campaign.

In today's video, I reveal why high-end hotels and cruise lines offer complimentary Bentleys and Butlers, and how this strategy applies to ANY business, regardless of price point.

What's your company's equivalent of "the Bentley and the Butler" experience?

#CustomerExperience #BusinessStrategy #WordOfMouth