Most companies don’t need more leads.
They need fewer leaks.
I recently secret-shopped a billion-dollar company by asking one basic question:
“Do you offer X?”
9 out of 10 times, the answer was wrong.
Not complex. Not technical. Just… wrong.
Leads were leaking left, right, and center.
Another client thought their onboarding happened 100% of the time.
Turns out it happened less than 30%.
Here’s the kicker:
Marketing teams work hard to create demand.
Sales teams work hard to close it.
But most orgs never check if demand is falling through the cracks.
It’s not a growth problem.
It’s a visibility and accountability problem.
🛠️ You don’t need more traffic.
You need front-line clarity. Internal consistency. Systemic trust.
If you called your own company today…
Would you get the right answer?
Want the 5-question “leak test” we use with clients?
Reply “LEAKS” and I’ll send it over.
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