As I promised on Tuesday, I would send additional thoughts on how to proceed during this intense period of disruption.
What I didn't expect was how things would rapidly develop over that time and in the past 24 hours. It's more important than ever we start preparing for what the next few days, weeks, months might look like.
In the video that follows, I share a number of ideas and things you can start doing immediately to maintain your client relationships.
In the video, I also talk about the Pick-3 process, which many of you have heard me discuss before.
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