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Three weeks ago, I got the call every consultant dreams of: A panicked CEO with...
June 24, 2025
Three weeks ago, I got the call every consultant dreams of: A panicked CEO with a massive problem and a blank check to fix it
Read more →Most sales reps aren’t underpaid. They’re grossly overpaid for what they...
June 3, 2025
Most sales reps aren’t underpaid
Read more →Your best people aren’t quitting for more money. They’re quitting because you...
June 1, 2025
Your best people aren’t quitting for more money
Read more →If your company values don’t cost you anything, they’re not values. They’re...
May 31, 2025
If your company values don’t cost you anything, they’re not values
Read more →Your executive team might be your biggest bottleneck.
May 30, 2025
Your executive team might be your biggest bottleneck
Read more →Your customer satisfaction scores are lying to you.
May 29, 2025
Your customer satisfaction scores are lying to you
Read more →Your best clients are subsidizing your worst ones.
May 28, 2025
Your best clients are subsidizing your worst ones
Read more →Most meetings aren’t collaboration. They’re corporate procrastination.
May 27, 2025
Most meetings aren’t collaboration
Read more →If your marketing agency (or internal marketing team) can’t show you the...
May 26, 2025
If your marketing agency (or internal marketing team) can’t show you the revenue impact of their last three campaigns, they’re not marketers
Read more →"We sell to enterprise companies, not individuals."
May 23, 2025
"We sell to enterprise companies, not individuals." This mindset is costing you millions
Read more →I audited a client's sales process and discovered their average response time...
May 22, 2025
I audited a client's sales process and discovered their average response time to qualified leads was about 2 days
Read more →Companies obsess over finding and fixing customer pain points.
May 21, 2025
Companies obsess over finding and fixing customer pain points
Read more →New customer acquisition is like a one-night stand.
May 20, 2025
New customer acquisition is like a one-night stand
Read more →Many companies run the numbers and conclude: "Bad service is actually...
May 19, 2025
Many companies run the numbers and conclude: "Bad service is actually profitable for us." They're usually wrong
Read more →The best companies don’t win by having the best product.
May 18, 2025
The best companies don’t win by having the best product
Read more →A $250 investment in a "luxury touch" for customers can create more...
May 17, 2025
A $250 investment in a "luxury touch" for customers can create more word-of-mouth marketing than a $25,000 ad campaign
Read more →“Our sales team just needs more training.”
May 16, 2025
“Our sales team just needs more training.” Maybe
Read more →Same product. Same pitch. Same market.
May 15, 2025
Same product
Read more →They spent six figures on a customer retention program.
May 14, 2025
They spent six figures on a customer retention program
Read more →Most companies track leads, opportunities, and closed deals.
May 13, 2025
Most companies track leads, opportunities, and closed deals
Read more →The most successful businesses aren’t the most innovative.
May 12, 2025
The most successful businesses aren’t the most innovative
Read more →Last year, I filmed in Santa Barbara with painfully red, swollen eyes.
May 11, 2025
Last year, I filmed in Santa Barbara with painfully red, swollen eyes
Read more →Most companies don’t need more leads.
May 10, 2025
Most companies don’t need more leads
Read more →If I gave you gloves with two fingers, would you cut the others off to make it...
May 9, 2025
If I gave you gloves with two fingers, would you cut the others off to make it work
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